Contact Us

Thank you for visiting the PNX OFFICIAL STORE.
Please use the form below for any inquiries.
In principle, our staff will respond within 48 hours.
*Our business hours are weekdays from 10:00 to 17:00.

For customers wishing to exchange sizes

Please be sure to check the exchange conditions and return instructions before proceeding.

View size exchange information

To customers using carrier email addresses (e.g., "@docomo.ne.jp")

Emails from our shop may not be delivered correctly.
We apologize for the inconvenience, but we kindly ask that you use a PC email address, such as Gmail or Yahoo Mail, whenever possible.